New Patients: Your First Visit to TruMotion Therapy
Welcome New Patients to TruMotion Therapy
If you need a chiropractor in Charlotte, NC, you’ve come to the right place. TruMotion Therapy is one of the community’s leading providers of holistic care. We use evidence-based treatments that blend traditional and modern care options to create personalized treatment plans that we design to improve our patients’ overall well-being.
Getting the most comprehensive, compassionate care for your pain, sports-related injuries, stress, and other needs starts at your first appointment with us. Review our new patient guide below to learn what you can expect for your first TruMotion Therapy appointment.
Preparing for Your First Visit
Start your chiropractic treatment on the right foot by bringing the necessary documents and information to your initial appointment at TruMotion. During your first visit, you and Dr. Sankey or Dr. Ratliff will discuss your health background before your physical examination. This information will help your doctor create the ideal treatment plan to address your specific needs.
Therefore, it’s best to bring your medical records to your appointment. It also helps to have a list of all current medications and supplements you’re taking.
We recommend coming to our Charlotte office at least 15 minutes before your appointment to complete intake forms. Simply provide your name to our front desk staff with your identification and insurance card, and we’ll check you in.
Cancellation Policy
At TruMotion Therapy, we understand that life can sometimes get in the way of medical appointments. Though we hope to see all our new patients at their appointed times, we have a straightforward cancellation policy to accommodate anybody who cannot make it.
We recommend that new and existing patients make all requests to cancel or reschedule appointments at least 24 hours before their confirmed appointment dates. If you cancel your appointment with less than 24 hours notice, you will incur a $50 cancellation fee. The fee also applies to missed appointments without prior notice.
You won’t receive a charge if you cancel or reschedule your appointment with sufficient notice. Our TruMotion Therapy staff appreciates patients who are respectful of everyone’s time.
Insurance Options
Health insurance can be confusing for many new patients seeking chiropractic care, but we strive to make it easier to comprehend at TruMotion Therapy. The unfortunate reality about health insurance is that many policies don’t cover holistic, evidence-based services like chiropractic care, physical therapy, and acupuncture. If coverage is available, the insurance company may have stipulations that limit or restrict care.
The good news is that TruMotion Therapy accepts most major insurance plans. We specifically work with the following insurance providers:
- Aetna
- Anthem BCBS
- Blue Cross Blue Shield
- Cigna
- MedCost
- United Health Care
- UMR
If you have questions regarding your insurance benefits and eligibility, our knowledgeable staff will be happy to help. Please call our office for further guidance.
Ensuring a Positive Patient Experience
Patient education is a key focal point of our treatments at TruMotion Therapy. It doesn’t matter if you’re seeking relief from chronic pain, experiencing problems with your athletic performance due to an injury, or wanting to maintain your health and wellness. Our team believes in providing the best personalized treatment options.
Your path to wellness starts with your first appointment with us. After your initial assessment, we’ll help you understand your condition and its severity while providing the necessary tools and approaches to help you overcome them and prevent further complications.
While we can address current problems, we also take a proactive approach to help you take control of your well-being. Your treatment plan will include a scheduling frequency for subsequent visits.
Start Your Journey With TruMotion Therapy
It can be challenging for anybody seeking chiropractic care and other holistic services to start their wellness journeys, but we at TruMotion Therapy strive to make the process as stress-free as possible for our new patients. Our certified professionals dedicate themselves to giving every patient a chance to receive the comprehensive help they need, starting with their first appointments with us.
We’re proud to be one of the top chiropractic care providers in Charlotte, NC, and the surrounding communities. With TruMotion Therapy, you can be confident you’re getting the support and care you need to improve your well-being, recover from injuries, and reduce pain. Call (980) 819-5818 today to schedule your first appointment.
